STIEBEL ELTRON Australia
Hot Water Heat Pumps

SHP-O 201 / SHP-O 301

  • R290 refrigerant with low GWP
  • Active defrost for the most efficient operation in cold climates
  • Made by STIEBEL ELTRON
  • Winner of German Design Award Gold, iF Design Award, and Red Dot Award: Product Design 2025
  • 100 Years of excellence
  • Control and monitor hot water from anywhere with the user-friendly MyStiebel App
  • Solar PV compatible - optimises self-consumption (SG Ready)
  • Available in 200 L and 300 L
  • Quiet operation
  • Smart element with end user options
  • Local support from a trusted brand
Government Rebates Available Ask Quick Question

Product Overview

Give Your Hot Water the Comfort Factor
The award-winning SHP-O heat pump integrates seamlessly into any home, delivering reliable hot water no matter your existing setup. By harnessing ambient heat, it reduces reliance on gas, helping to create a cleaner environment. With its eco-friendly R290 refrigerant and compatibility with solar PV systems, it offers both efficiency and sustainability. In 2025, the SHP-O was recognised with German Design Award Gold, an iF Design Award, and a Red Dot Award: Product Design for its blend of performance and elegant design.

Simple, Convenient Control
Manage your hot water system with ease: simply connect the heat pump to the MyStiebel App. Adjust settings anytime, anywhere — even when you’re away from home. Your installer can also provide remote support through the Servicewelt portal, often reducing the need for on-site visits.

Available at:
Or your local plumbing supply store.

Product Details


Key Features

  • The models fit seamlessly into any home setting with a compact and sleek design.
  • Controls are simple with three buttons for boost, pairing, and emergency modes, and status LEDs for easy monitoring.
  • Remote operation is possible via smartphone or tablet with advanced features like hot water boost for added convenience.
  • Quiet operation thanks to no compressor in the airflow and optimised recirculation air mode.
  • The heat pump uses natural refrigerant R290 for eco-friendly operation.
  • The heat pump integrates easily with photovoltaic systems for using self-generated solar energy.
  • Active defrost for the most efficient operation in cold climates.

Service & Maintenance

  • The three-part casing design allows fast servicing and access to all components.
  • Fault notifications are sent via the app, and contractors can be contacted directly or emergency mode activated.

Efficiency

  • The microchannel condenser is directly mounted on the cylinder for enhanced efficiency.

Installation

  • Only a 10A connection is required
  • Preconfigured settings for optimal out of the box performance
  • SHP-O connects with photovoltaic systems for more efficient operation

The SHP-O 300 and SHP-O 200 Plus heat pumps provide reliable, efficient, and eco-friendly DHW heating, designed for modern homes looking to save energy and enhance comfort.

Technical Data

Product SHP-O 200 Plus SHP-O 300 Plus
Height x Diameter (mm) 1478 x 650 1903 x 650
Weight (kg) 98 117
Min./Max. Application Limits (°C) -6* / +43 -6* / +43
Nominal Capacity (L) 200 300
Max. DHW Temperature with Heat Pump (°C) 65 65
Type of installation Outdoor or Indoor Outdoor or Indoor
Minimum space requirements

Indoor - 13m3
Outdoor - 500mm either side of the grill.
See installation guide
Power Supply 1/N/PE 220-240 V 50 Hz 1/N/PE 220-240 V 50 Hz
Average Power Consumption, Heat Pump (kW) 0.45 0.44
Auxiliary Heater Power Consumption (kW) 1.5 1.5
Max. Operating Current (A) 9.88 9.88
Safety Valve Connection G 1/2 G 1/2
Energy Efficiency Class A+ A+
Refrigerant R290 (152g) R290 (152g)
GWP 0.02 (IPCC) 0.02 (IPCC)
Timer Functionality via app Functionality via app
Sound Pressure Level at 3m (dB(A)) 40.7 40.7
COP (EN16147 / A20) 4.27 4.21

*Element will be used in colder climates

Downloads

File Category Type Download
Looking for BIM / Revit files? Click here!
BIM / Revit Content
SHP-O 200/300 Solar PV Set Up Guide Data Sheet PDF
951.39 KB
SHP-O Data Sheet Data Sheet PDF
2.34 MB
SHP-O Operation, Installation & Warranty Operation, Installation & Warranty PDF
12.92 MB

FAQ

What sizes are available for the SHP-O heat pump?

The SHP-O is available in 200 L and 300 L models to suit different household needs.

What power connection is required for the SHP-O?

Only a standard 10A power connection is needed, making installation simpler and more flexible.

Is the SHP-O compatible with solar PV systems?

Yes. The SHP-O is SG Ready and integrates with photovoltaic systems to optimise self-consumption.

Do I need the MyStiebel App to connect to solar PV?

No, solar PV integration functions automatically without needing the app.

Can I control the SHP-O with an app?

Yes. The SHP-O can be controlled and monitored remotely via the MyStiebel App for convenient hot water management.

Is the SHP-O quiet during operation?

Yes. The SHP-O is designed for low-noise performance, with no compressor noise in the airflow and an optimised recirculation mode.

What refrigerant does the SHP-O use?

The SHP-O uses 152 grams of R290 refrigerant, a natural refrigerant with low global warming potential (GWP).

Is R290 safe to use in the SHP-O?

Yes. The SHP-O uses a small amount of R290, operates outdoors, and meets strict safety standards for residential use.

Does the SHP-O maintain water hygiene automatically?

Yes. The SHP-O includes an automatic hygiene function to help maintain water quality without manual intervention.

How easy is it to service or maintain the SHP-O?

The SHP-O features a three-part casing design for easy access to all components, making servicing straightforward.

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