DHE 18 AU / DHE 27 AU

  • Made in Germany
  • Premium model with precise temperature control up to 60°C
  • Instant and continuous flow of hot water
  • 4i Technology with electronic sensors for accuracy
  • Compensates automatically for pressure and temperature changes
  • Compact, space-saving design
  • No safe tray, flue, or ventilation required
  • 7-year full parts and labour domestic warranty*
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Product Overview

The DHE AU is Stiebel Eltron’s premium three-phase instantaneous water heater, delivering hot water with unmatched precision. With a maximum outlet temperature of 60°C, it is the ideal choice where higher delivery temperatures are required. Featuring 4i Technology, the DHE uses multiple electronic sensors to compensate for fluctuations in pressure and temperature, ensuring hot water is delivered exactly to the degree. Built in Germany and backed by a 7-year warranty, the DHE represents the benchmark for comfort, performance, and reliability in continuous flow water heating.

Available at:
Or your local plumbing supply store.

Product Details

DHE instantaneous water heater - an unfailing guarantee of hot water at exactly the right temperature.
The fully electronic DHE instantaneous water heater provides hot water at the exact temperature you have set - every time. 4i technology guarantees that any factors which would change the outlet temperature are compensated for. This way you can enjoy a shower in comfort, even when someone is washing their hands at the adjacent washbasin.

Top-quality in operation too.
Due to the special haptic rotary selector, the appliance is very easy to operate: settings and adjustments are intuitive and take very little time. The set water temperature, ECO level and current power consumption can be seen clearly and concisely on the illuminated multifunction display. Energy consumption, flow rate, time, status and service display can be checked in the lower area.

Technical Data

Model number DHE 18 AU DHE 27 AU
Rated output (415V) 19.4kW 28kW
Rated current (415V) 27Amp 40Amp
Phases 3/PE 3/PE
Electrical installation As per AS/NZS3000
Installation requirements AS/NZS3500.4.2 & local requirements
Switch on flow rate (minimum flow rate required to switch on the water heater) 2.5L/min 2.5L/min
Max. permissible pressure 1 MPa 1 MPa
Temperature adjustment 20-60°C 20-60°C
IP Rating IP25 IP25
Height 466mm 466mm
Width 225mm 225mm
Depth 116mm 116mm
Weight (filled with water) 3.2kg 3.2kg
Colour white white
Nominal capacity 0.4L 0.4L
Approvals WaterMark Lic No. WMKA00301, AS3498
For one/several draw off points Yes/Yes Yes/Yes
Heating system Bare wire Bare wire
Electronic flow rate control Yes Yes
Electronic air detection system Yes Yes
Accepts pre-heated water (solar) Yes (incoming hot water must not exceed 55°C)
Programmable temperature Yes Yes

Downloads

File Category Type Download
Looking for BIM / Revit files? Click here!
BIM / Revit Content
DHE AU DatasheetData SheetPDF
267.31 kB
DHE Operation & Installation Guide and WarrantyOperation, Installation & WarrantyPDF
11.01 MB
DHE 2D CAD DFX FileTechnical DrawingDXF
3.88 MB
DHE 2D CAD DWG FileTechnical DrawingDWG
1.52 MB
DHE AU Dimension DrawingTechnical DrawingPNG
98.06 kB
DHE AU Minimum SpaceTechnical DrawingPNG
101.86 kB
DHE AU RFA FileTechnical DrawingRFA
820.00 kB
Serial Number Location 2021Serial Number LocationPDF
3.55 MB

FAQ

How do I know if I have three-phase power at my property?

Contact your local energy provider with your address. They will confirm if three-phase power is available at your property.

Can I install a DHE AU water heater if I have three-phase power?

You will need an electrician to confirm the available supply in amps per phase. The DHE 18 AU requires 27 A per phase, while the DHE 27 AU requires 40 A per phase.

I have an existing three-phase instantaneous unit I want to replace. What STIEBEL ELTRON system should I select?

Check the amperage supply from the circuit breaker feeding your current unit. Contact our team to confirm the most suitable STIEBEL ELTRON replacement model.

What size instantaneous electric water heater do I need for my apartment or house?

Sizing depends on the number of outlets and the incoming cold water temperature. As a guide:
• For a 1-bathroom apartment or house: a 19.4 kW unit (e.g. DHE 18 AU, DEL 18 Plus, or DHB-E 18 LCD) is suitable.
• For a 2-bathroom house: a 28–29.1 kW unit (e.g. DHE 27 AU, DEL 27 Plus, or DHB-E 27 LCD) is recommended.

What hot water temperature can the DHE AU deliver?

The DHE 18 AU and DHE 27 AU can deliver hot water up to 60°C. For domestic bathrooms, plumbing regulations require a temperature control device to limit delivery to 50°C. Alternatively, the STIEBEL ELTRON DEL AU delivers water not exceeding 50°C in accordance with AS3498. Learn more about the DEL AU.

Where can the DHE AU be installed?

The compact size of the DHE AU makes it highly versatile. It does not require ventilation, a relief drain, or a safe tray, so it can be installed in cupboards, under sinks, roof spaces, service cavities, or Euro laundries. For outdoor use, the unit must be protected from the weather with a covering such as a meter box.

How far can the DHE AU be installed from the outlet?

The DHE AU should be installed as close as possible to the most frequently used outlet to minimise water and energy waste. However, it is designed to serve multiple outlets located several metres away.

How efficient is an instantaneous water heater compared to a storage system?

Instantaneous electric water heaters can be up to 30% more efficient than storage systems, as they only heat water when required and avoid standing heat losses.

Where can I purchase a DHE AU water heater?

The DHE AU range is available from all leading plumbing supply stores across Australia.

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